Your data should be handled with the same clarity we expect from a casino review.

1. Who we are

NeonJackpotWall is an editorial comparison website focused on licensed UK online casinos. We are not a gambling operator, we do not provide betting accounts and we do not process player deposits or withdrawals. For the purposes of data protection law, NeonJackpotWall acts as the data controller for the limited personal data described in this policy. If you have any privacy-related questions, you can contact us at contact@neonjackpotwall.co.uk.

2. What data we collect

Most visits to this site involve little or no directly identifiable information. We collect technical information that is routinely generated when a browser requests a page, such as device type, browser family, approximate location derived from IP data, referring page information, page timing and basic diagnostic logs. We also store two local preference items on your device: one records whether you have completed the age gate and another records your cookie preference. If you send us an email, we receive the personal data you choose to include, such as your name, email address and message content.

We do not ask visitors to create accounts on NeonJackpotWall. We do not knowingly collect special category data. We do not seek payment card data. We do not invite children to use the site, and the content is intended only for adults aged 18 or over.

3. Why we use personal data

We use technical and preference data to run the site, keep the interface stable and prevent repeat prompts that would make the experience worse. The age preference allows us to avoid showing the age confirmation on every page load after confirmation. The cookie preference allows us to remember whether you accepted or declined the small amount of local storage used by the site. Technical logs may also be used to detect abuse, respond to availability problems and understand whether pages load correctly on common devices.

If you contact us directly, we use your message and contact details to respond, manage correspondence and maintain a record of site-related enquiries. We may also use your email conversation to track corrections, complaints or compliance issues if that is necessary to operate the editorial service responsibly.

4. Legal bases under UK GDPR

Our processing relies on a mixture of legitimate interests, consent and compliance obligations depending on the context. We rely on legitimate interests to maintain the website, protect it from abuse, investigate faults and present content in a functional way. We rely on consent when we store a cookie preference on your device and when you confirm the age gate interaction that is remembered locally. If you email us, our legal basis will usually be legitimate interests, namely handling communications relating to our site and business records. In some cases we may also process data where necessary to comply with legal obligations, for example if we must preserve relevant correspondence connected to a dispute or regulatory complaint.

5. How affiliate links work

Some pages contain affiliate links to third-party casino operators. When you click one of those links, the operator or affiliate network may receive information needed to recognise that the referral came from NeonJackpotWall. That processing takes place on systems controlled by the destination operator or network, not by us alone. Their own privacy notices will explain how they use that data, what cookies they place and how long they retain records. We strongly encourage visitors to read those notices before registering with any third-party operator.

We do not receive your gambling account credentials, payment details or gameplay history from those operators through ordinary use of this site. We may receive aggregated reporting about clicks or registrations for commercial accounting, but that reporting does not typically identify individual visitors to our editorial team.

6. Local storage and similar technologies

The site uses browser storage rather than a complex cookie stack. The first key is NeonJackpotWall_age, which stores whether the visitor confirmed the age gate. The second key is NeonJackpotWall_cookies, which stores the visitor’s choice in the cookie banner. These records are used only to improve functionality and avoid repetitive prompts. They are not used to build behavioural advertising profiles. More detail appears in our Cookie Policy.

7. Sharing personal data

We may share limited data with service providers that help us host or maintain the site, provided they process information on suitable contractual terms and only for the service requested. We may also disclose information where reasonably necessary to protect our legal rights, investigate misuse, respond to lawful requests or enforce our terms. If the business structure of the site changes, relevant records may be transferred to a new owner or operator, but only to the extent reasonably necessary for continuity.

We do not sell visitor personal data in the ordinary meaning of that phrase. We do not run a member database, and we do not maintain marketing lists for unsolicited gambling promotions.

8. International transfers

Some service providers or affiliate partners may process information outside the UK. Where that happens, we aim to use providers that offer appropriate safeguards, such as adequacy regulations, standard contractual clauses or equivalent protective arrangements. International transfers can never be described as risk-free, but we take reasonable steps to work with providers that recognise UK and European privacy requirements.

9. Data retention

Technical logs are kept only for as long as they are needed for security, diagnostics and operational monitoring. Local storage remains on your device until it expires automatically, is overwritten or is removed by you through your browser settings. Email correspondence is retained for as long as needed to answer the enquiry, maintain a business record, handle complaints or meet legal requirements. If a message is no longer needed, we aim to delete it within a reasonable period.

10. Security

We take reasonable organisational and technical measures to protect the information we control. That includes limiting access, using established hosting and transport protections, and reviewing the site for avoidable data exposure. No internet-based service can guarantee absolute security, so visitors should still use caution when sending information by email and should avoid including unnecessary sensitive data in ordinary contact messages.

11. Your rights

Under UK GDPR, you may have rights to request access to personal data, ask for correction, request erasure, object to certain processing, ask for restriction and request portability where that right applies. You may also withdraw consent where processing relies on consent. Rights are not absolute, and the exact response will depend on the legal basis and context of the request. To exercise a right, contact us using the email address listed in this policy.

If you are unhappy with how we handle your information, we would prefer the chance to address the concern first. You also have the right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom if you believe data protection law has been breached.

12. Third-party sites

Our pages link to third-party websites, including casino operators, support organisations and external resources. Once you leave NeonJackpotWall, the privacy practices of the destination site apply. We are not responsible for the content, data handling or security controls of third-party websites and recommend reviewing their own notices before sharing information.

13. Changes to this policy

We may update this policy from time to time to reflect legal, technical or editorial changes. When a revision is significant, we will update the page wording and publication context so visitors can see that the document has changed. Continued use of the site after an update means the current policy applies to future visits.